FAQ
-
Do you have a minimal length of stay?
Yes, our midterm rental is 30 days.
-
Are pets allowed?
A single pet, small dog or cat ONLY 20 lbs. or less is allowed. An additional fee of $225 is required.
-
What is your check-in/checkout time?
Check in time is 4:00 p.m. checkout is 11:00 a.m.
-
Do you have early check-in? Or late check-out?
We may be able to accomodate your request. Please contact us directly prior to your stay.
-
What if I have to cancel?
If you need to cancel your stay would greatly appreciate
being informed in writing in advance of your stay.
Our cancellation policy:
1. Cancelled within 48 hours of original booking. A full
refund will be issued.
2. 30 + days before arrival - Refund, minus $250 admin fee.
3. 15 - 29 days before arrival - 50% Refund.
4. 0 - 14 days before arrival date - 25% Refund.
-
Do you require a deposit?
In order for us to secure your unit we do require a deposit of 20% of the first 30 day stay within 48 hours of booking.
-
Is there a damage deposit?
Yes, we require a $1,000 damage deposit. This is fully refundable 14 days after a checkout, subject to a satisfactory property check after your stay.